具体要求:
- University degree with technical background, major in mechanical or fluid engineering is desirable.
大学本科学历,需机械或流体工程类专业
- Min. five years relevant working experiences, pumps manufacture and foreign company experiences would be an advantage.
至少5年相关工作经验,在泵制造业或有外企工作经验者优先
- Good spoken and written English,good communication skills
良好的英语读写能力和沟通能力
- Proficient in the use of MS Office and database experience.
熟练使用微软办公软件
- Self-motivated, energetic and hard working. Good team work and coordination.
有责任感,能吃苦耐劳,有团队精神和合作能力
岗位职责:
- To follow up on customer warranty claims.
跟进客户的质保索赔
- Work with the individual contract project managers to identify costs for any warranty claim.
与项目经理一起确认所有的质保索赔的费用
- To communicate and assist service engineers with the investigation of any warranty claims.
协助服务工程师调查所有的质保索赔
- To keep good records of all warranty claims and identify root cause of problems so this information can be passed onto production to eliminate similar claims in the future.
对所有质保索赔做好记录并确认发生该问题的根本原因,以便避免将来类似情况发生。
- To create the warranty order in SAP system and follow up the progress.
在SAP系统中创建质保订单并跟踪现场服务过程。
- To finish tasks assigned by leader.
完成领导安排的其他临时任务